Our contact details
Name: People’s Health Alliance Gloucestershire (PHA)
The type of personal information we collect
The type of personal information we collect
We currently collect and process the following information (if you have registered on our volunteer database, practitioner directory or subscribe to our newsletter):
- Volunteer database – name, email address, phone number, area of expertise, skills and further information provided by you.
- Practitioner directory – name, email address, phone number, area of expertise, education establishment, qualifications (and documents relating), regulatory bodies (if applicable).
- Subscription – email address.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Via our volunteer database, practitioner directory and newsletter subscription.
We use the information that you have given us in order to:
- Contact you about volunteer roles that may be of interest.
- Add your details to our practitioner directory for potential clients to view.
- Inform you about any updates from PHA via our newsletter.
How we use your personal information
The People’s Health Alliance Gloucestershire does not disclose, give, sell or transfer any personal information about our visitors, without prior consent or unless required for law enforcement of statute.
When you visit our website, we won’t collect any information about you, unless you choose to provide us with that information for the volunteer database, practitioner directory or subscribe to our newsletter.
If you do decide to provide us with any information pertaining to yourself through email, application forms, surveys etc, we will only maintain that information as long as is required to respond back to you or to fulfil the stated purpose of the communication.
Stripe.com (who manage our donations) guarantees the security of the credit card provided by donors. We do not store your credit card number. Only stripe.com does so. We only store a Stripe customer ID number. We do not sell or provide your personally identifiable information to any third party, except stripe.com and our web hosting provider, who facilitates transactions and other web services.
How we store your personal information
Your information is securely stored with our service provider on our website. We will never hold your information anywhere else.
We keep your information for as long as you are happy to share it with us. We will then delete your information when you no longer wish to share it with us.
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. You can control your cookies at the browser level. Choosing to disable all cookies may hinder your use of certain functions. We only use strictly necessary cookies that are required for the website to function.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk